Oversight Systems Appoints Randy Townsend as Vice President of Professional Services and Support

Townsend brings proven track record of customer service and operational excellence to lead services and support team

ATLANTA - Oct. 15, 2008 - Oversight Systems, the leading provider of automated transaction monitoring solutions, today announced that Randy Townsend has joined the company as vice president of professional services and support.

Townsend is a technology industry veteran who was most recently vice president of customer services for the OEM Group at Verint (formerly Witness Systems). During his tenure at the company, Townsend held a number of executive positions through which he reorganized and moved professional services into the sales cycle, making it a competitive asset. He also developed strategic customer support programs to ensure the highest levels of customer satisfaction and referenceability.

"Our customers are our most important asset," Oversight Systems CEO Patrick Taylor said. "Randy will ensure that we have the processes, people and programs in place to maintain our goal of 100 percent delighted, successful customers."

In previous leadership roles, Townsend served as vice president of professional services for Dun & Bradstreet Software, and later, for Internet Security Systems, where he was responsible for restructuring the company’s professional services and training operations with a focus on revenue generation and profitability. The company was subsequently acquired by IBM.

Townsend’s experience also includes founding TeamOne, LLC, a profitable consulting company that was later acquired by PeopleSoft. At PeopleSoft, Townsend established and headed up the highly successful ASP Business Unit. Townsend has also held senior positions with Ernst & Young, Asera, The NetCommerce Company (acquired by WebTone), and Cedar Consulting (formerly The Hunter Group). Townsend has a Bachelor of Arts with a double major in Business Administration and Accounting from Birmingham Southern College.

"Oversight Systems has a track record of delivering the highest levels of success and satisfaction to their customers, who are global leaders in their respective industries," Townsend said. "I look forward to building on that foundation of satisfaction, creating a world-class services and support organization for Oversight’s current and future customers."

About Oversight Systems, Inc.

Oversight Systems identifies fraud, misuse and error in business transactions and master data files for some of the world’s largest companies and institutions. Its continuous controls monitoring software harnesses powerful analytics that excel at finding problems, offers an investigator’s workbench for fixing problems, and establishes a workflow-enabled audit trail for proving problem resolution and compliance. Find it. Fix it. Prove it. www.oversightsystems.com